The Use Of Innovation At Pizza Hut Commerce Essay

The Use Of Innovation At Pizza Hut Commerce Essay The pizza hut has rivals like domino pizza, papa john and gogo pizza always the rival of pizza hut try to make or introduce new pizza or new food to attract the customers. But pizza hut management is thinking some think new which could be innovation but technological, which can reduce the staff, time and cost of the organization as well as which can provide good and efficient services and also attract the customers, so after the consideration the pizza hut technology management innovate the mobile text ordering, mobile portable card payment machines and online ordering such kinds of devices are the innovation as well as the new technology for the pizza hut. The pizza hut is 1st organization who introduce this innovation in the form of technology introduce in the pizza chain restaurant. So we can say that it is a technology but innovation for the pizza hut as well as in the pizza chain restaurant. Innovation:- Innovation is not a single action but a total process of interrelated sub-processes. Is not just the conception of a new idea, not the invention of a new device, nor the development of a new market. the prcess is all these things acting in an integrated fashion.(Myers Marquis, 1969) All activities which is involved in the procedure of generating ideas, development of technology marketing and producing new products and the process of manufacturing is called innovation (Trott, 2005) The innovation approach adopted by the management:- The organization benefits through innovation How the innovation improved the overall organization performance Estimate the successful of the innovation (Questionnaires from the customers) Conclusion and Recommendation Organization:- In the restaurant chain pizza hut is the world biggest pizza delivery organization as well as it is no.1 in the restaurant of pizza chain. The branches of pizza hut all over the world is 1300 out of 100 are outside the country. This organization has variety of pizza like flagship pan pizza as well as Sicilian, hand tossed and stuffed crust. The pizza hut expertise is to deliver fresh and hot pizza won the many awards as well as the loyalty of the million customers who loves the pizza. Pizza hut Mission Statement:- Mission statement is very important for every organization rather small or large, because a mission statement sets the general goals or purpose of the organization. It is very vital for the employees to obtain the organization goals. The Pizza hut mission statement is We make pride in making the perfect pizza and providing a courteous and helpful service on the time all the time. Every customer says, I will be back. We are the employer of choice offering team members opportunities for growth , Advancement, And Rewarding Careers in a Fun, Safe Working Environment. P.E.A.R.L.S PASSION for excellence in doing everything EXECUTE with positive energy and urgency. ACCOUNT-ABLE for growth in customer satisfaction and profitability. RECOGNIZE the achievement of others and have fun doing it. LISTEN and more importantly, respond to the voice of the customer. ,, There purpose is to add value for the customers to serve them by designing their store in a modern way, hiring the local community, respecting the environment, appreciating the team members, taking skills in to colleges and schools and supporting local organizations worldwide, to provide the unbeatable service to the customers. Pizza hut has very high quality of technology for online ordering for the great customer service of their customers. (Source: pizzahuthawaii.com) If anyone write Pizza hut in the search box of the Google instantly the company possible detail come up like offers, Bog of deals, Voucher, coupons, regular deals, pizza hut codes etc. The new and old customers can easily choose the field of her/his choice and get all the relevant information as well as if any one write Pizza hut in the search box of the Google it shows many links of the company to select from which we can be seen in the second picture. Source: Google.com The website of the company gives you very easy way to order online, location of the nearest store, food guide, feedback system, participating events, memberships, business information etc. The given below websites picture is describing that how Pizza hut is facilitating to their customers. For example if any customer enter the post code on the website he/she can easily track the nearest store, store phone number, store address as well as get information about the special offers, regular etc. Secondly while using the mobile phone the customer can easily give order by sending the text message to the pizza hut. This text message automatically will go to the nearest local store and they will deliver the pizza very quickly at the customer home. The customer can easily online register with the pizza hut as well. Order online Please enter you postcode, town or hut name below: Please enter your postcode, town or hut name below: Source: pizzahut.ca/ The Estimation/Evaluation:- Time by time Pizza hut considers the many things to check its improvement/progress. Increasing in number of customers (weekly, monthly and yearly) What are the customers views/suggestion/reviews regarding services and food Customers can give feedback thorough online as well as direct regarding their services etc The weekly average sale in a certain period. Change model:- Beckhard and Levin in 1969 and 1951 respectively developed the most famous change models. However other important contributions have been introduced by Quinn 1980 and Lewin 1980. Lewin:- The introductory methods for managing change are as follows according Lewin 1951. Unfreezing, existing behaviour and attitudes are supported by changing the present state equilibrium. According to new information new responses can be developed. Refreezing, by introduction of new responses in to personality concern can stabilize change. Field force analysis is a methodology for analysing change suggested by lewin which involves Transition to the future state is affected by analysing driving or restraining forces Differentiating between driving and restraining forces is essential. Action should be taking to increase critical driving forces and decrease critical restraining forces (Martin, 2006) Value change analysis can be applied to an organization , every time cost is reduce value substitution should be implemented, through this organization and customers both gain this has been practiced by Pizza hut self service check outs have not only reduce the staff cost but it also has made shopping experience easier for the consumer. (Horovitz, 2004) Guideline for Change Management:- Armstrong has explained the following factors to make sure that change management is successfully implemented in an organization. Understanding of the organizational structure and levels of change needs to be affective with the help of a strong and visionary leadership. Appropriate attitude and leadership is required to those concerned at all levels when implementing change strategies. Encourage workers who accept the idea of change participation in planning and implementation. Change should be advocated with the help of hard evidence and data. Instead of attitudes or corporate culture change should be implemented by process and behaviours. This should be completed by awarding people who encourage change and challenges. (Armstrong, 2006) Trigger: There are two types of trigger are involved in this change Internal Trigger: The management of Pizza hut realized that the sale and services are going bad due to negligence of staff and the shortage of staff so they need to change something, after the consideration they recognized the technology which can provide better customer services. External Trigger: Every organization is brining change introducing different technologies so Pizza hut also needs to bring the change in the organization and change could be innovation and innovation could be technology, however Pizza hut adapted the computer technology to satisfy the customers. Innovation Analysis:- Like many others companies Pizza hut is also affected in every season as well as environment and lots of staff mistakes. Pizza hut needs are to introduce a technology that can expand its way, and Pizza hut swap the workforce in to the computer technology. The Pizza hut management considered that our services are going to low level due to lack of staff, however empty spaces could be filled with the help of computer technology as well as efficient performance. The world is changed due to the new development in science since last decades. Computer technology is very good as well as very affordable. Pizza hut can easily use the technology and new improvement in technology is very important trigger for the Pizza hut, from last 10 years the information system is more advance and fast. The customers behaviour has been changed due to the computers. So mobile text ordering, mobile portable card payment machines and online ordering are the innovation for the pizza hut but these are the part of the technology which Pizza hut is using very efficiently. Benefits of Innovation:- Pizza hut is one of the biggest pizza restaurant in Britain, so Pizza hut needs an innovation and innovation could be a technology which can reduce the cost of staff and increase its profit as well as compete its rivals like dominos pizza, gogo pizza and papa johns. There are many benefits for the Pizza hut after introducing the technology which we discussed above mobile text ordering, mobile portable card payment machines. The customers can give order very easily at home through online as well as through text message which is very good for Pizza hut to increase its customers as well as sale and reduce the cost of staff, customers can order online at any time and day. This technology is very important or bon of Pizza hut. Pizza hut is the first organization whom introduced this facility, mobile text ordering, mobile portable card payment machines and online ordering are also very vital for Pizza hut because with the help of this technology Pizza hut is saving the time and money as we ll as reducing the staff and also giving better facility to their customers. Adapting this technology is one of the huge changes in the organization. By using good technology Pizza hut needs to handle the customer demands. Primary Research:- In order to understand the role of manager in the innovation, we took an interview one of the Pizza hut store manager. In an interview the store manager of Pizza hut described the basic role of the manager when any change or innovation adapted the Pizza hut as well he also described the factors while adapting the new technology, which are as given below. Understanding the innovation:- In an interview the store manager said that the manager always ensure that the innovation should be in new technology and understandable as well as supportable for the management and the staff as well as its also very helpful to achieve some benefits from the head office. Staff training:- The basic role of the manager that they train the staff according to the new technology as well they make sure that all staff must have full information regarding the technology. The managers also confirm that the technology is suitable for the organization and staff. They solve the staff problem regarding the new technology. Managers train the staff very efficiently in order to provide the good service and quality of the product. In every organization staff training is very essential because they tell the customers about the new technology which is very good for the organization to increase the sale. Role of Deputy Store Manager:- The interview of deputy store manager of pizza hut after the store manager interview. We also took an interview from the deputy store manager of pizza hut, during an interview he told us about his role when any innovation introduce. He makes sure that all the staffs have idea about the innovation as well as the advantages for this purpose he call the staff meeting and tell them about the innovation and then they train them. The deputy store manager also keep watching the performance of staff regarding the technology and he also ensure that every single staff must have the knowledge about the new technology, staff after getting the training then they could be able to help and teach the customer about the self check outs and online ordering by themselves. He also said that after the innovation which is a technology the pizza hut need to maintain and provide good quality of services to their customers. Managers External Roles:- The external role of pizza hut management is they give ads to the social websites regarding the innovation to attract and tell the customers about the new technology. This is very beneficial for pizza hut to increase the customers and the sale. Technology management cycle:- The innovation of mobile text ordering, mobile portable card payment machine and online ordering introduced by the technology management of pizza hut. When pizza hut technology management introduce this technology, management of pizza hut managed this technology through a technology cycle, which is given below. Experience Experiment Reflection Concept Customer Analysis on the Innovation:- When Pizza hut introduce or adopt new technology. Pizza hut takes feedback from the customer to evaluate the success of technology. (Q No#1) Are you happy with the Pizza hut Service? When we are conducting an interview from the customer round about 88% of the peoples said that they are satisfied and happy with the Pizza hut services. In an interview customers told us that they have chosen the Pizza hut because they give hot and fresh pizza very quickly deliver at home. The food of pizza hut is not cheaper than the gogo pizza, papa johns and domino pizza. But customers are also very happy and satisfied because Pizza hut provides good food as well s the quality of the products. (Q No#2) Are you happy by using self check outs services and online ordering? In an interview round about 83% customers said that they are very happy and satisfied by using online ordering, mobile portable card payment machines and mobile text ordering, Pizza hut implemented this technology before couple of years. According to the consumers this innovation is very helpful to complete the process of buying very fast, reliable and efficient. According to the customers they do not like to stand in the queue, so such kinds of technology attract the customers and save the time. (Q No#3) Are you known about the term of technology management? Almost 60% customer said in an interview that they have good information/knowledge regarding the term of technology management. (Q No#4) Are you known about the change management and how the change affects the customers/people? Many customers whom were interviewed found that they have very good idea as well as knowledge about the change management; round about 75% customers said that yes change management affects the customers as well as the staff. The example is this people can give order online as well as through mobile text. It saves their time. (Q No#5) Is Pizza hut should have to adopt new technology? Almost 92% customer said during the interview that Pizza hut should have to adopt new technology with the passage of time and also give more flexibility as well as advantages to the customers, because new technology always unique and special for customers. (Q No#6) What would you say that organization change management has been effective on the innovation? The 80% people said that yes organization change management has been effective on the innovation and pizza hut should have to carry on innovating, it is very helpful for pizza hut to remain and gain the sustainable competitive advantage. Recommendation:- Martin in 2006 suggested that it is the responsibility of the experienced co-worker to train and guide new staff this reflects the fact that organizational structure needs to change with the introduction of new technology, in return the workforce with look towards the management for training guidance. (Martin, 2006) Technology today improves the quality of life. It improves choice in foods, transportation, jobs, housing, healthcare, water quality and entertainment, further more. It is looked upon as a source of progression in most societies. (Henry Mayle, 2002) This new concept not only improves staff image but also helps to increase in customers. This would be communicated to the general public through the Ads, media, radio, television etc. My Recommendation:- We will recommend that pizza hut should have to improve this in future and provide more reliable online ordering system to the customers. Many products are not online pizza hut should have to provide such products online. In future pizza hut should have to expand this innovation in good manner. Conclusion:- Pizza hut is the biggest pizza company in the United Kingdom. It is the no.1 largest company in the world. It provides the quality of products and services. Pizza hut has many kinds of products according to their customer needs and desire. Pizza hut always give tough time to their competitors. So pizza hut technology management introduced mobile text ordering, mobile portable card payment machines and online ordering. This innovation is very helpful and reliable for the customers, Before introducing innovation the technology management ensure that the innovation should be understandable and supported by the staff and the top management. However in the organization the staff must have training before using the mobile text ordering, mobile portable card payment machines and online ordering in the meanwhile this innovation is very beneficial and favourable for pizza hut. Pizza hut can gain and remain the sustainable competitive advantage.

Lessons in Jane Austen’s Pride and Prejudice Essay

Pride and Prejudice is one of the most popular novels written by Jane Austen which was first published in 1813. It is more than a story of love which revolves around the lives of the Bennett family and the wealthy male visitors of Hertfordshire. Its wide variety of personalities in the story contributed to the novel’s attractive and compelling features; which provides several realizations to its readers and their view of social class, marriage and women status in the 19th century which can be attributed to each character’s personality. The Women and Men of the 19th Century The theme towards courtship and marriage is already explicitly stated in the first sentence of the novel. â€Å"It is a truth universally acknowledge that a single man in possession of a good fortune must be in want of a wife† (p. 3). In this initial sentence, Austen prepares the readers on what to expect. There is a big probability that the story will revolve in a fascinating chase: either a husband in search of a wife or a woman in pursuit of a husband. Marriage during 18th century was different compared to how marriage is viewed nowadays. It was a challenging and debatable social issue since marriage with love was not a necessity. At that time, marriage consisted of rules and standards that often ignore emotions or feelings. Moreover, community and family were major participants in establishing marriage. From that first sentence, considering the time the novel was created, the readers would expect a witty tone towards marriage and society The novel also portrayed several characters that are stereotypical in the 19th century. The diverse personalities of each character reveals how the era was like for the author and how the status of people were determined through their wealth, fame and gender. Apparently, the primary lesson that this novel has for its readers is the fact that in the past love was not a necessary element of marriage. Women were usually seen as mere wives for men. Nonetheless, in Austen’s story, she made use of Elizabeth Bennet and Fitzwilliam Darcy’s conflicting characters to refuse the kind of stereotypical 19th century setting that the novel was set in. The two major characters, Elizabeth Bennet and Fitzwilliam Darcy, were clearly different kinds of people who later proved themselves to be the ideal match for each other. Clearly, the transformation of Elizabeth and Darcy’s characters were made possible by their own pride and prejudices against each other. This fact, therefore, illustrates the idea that the character transformation would most likely not occur without the shortcomings and hasty judgments of the two main characters of the Jane Austen’s famous novel. It was quite ironic though that the novel also conveys the idea that people do fall in love under the most unexpected circumstances. There is a short line expressed by the female protagonist Elizabeth Bennett which can be considered somewhat explanatory of the whole novel. â€Å"Books—oh!  No. I am sure we never read the same, or not with the same feelings† (p. 82). This is Elizabeth Bennett’s response to Fitzwilliam Darcy when he asked her about her thoughts on books. They were dancing on the ball of the Netherland Estate and trying to create a conversation. Based on Elizabeth’s response and her quick dismissals of the topic that Mr. Darcy brought up, her great dislike towards the wealthy young man was evident. This particular line of Elizabeth Bennett is considered an important line for the novel because it insinuates a symbolic image rather than a literal meaning for the main characters in the story. Her remark about how the topic of books would not be able to create a productive conversation because they probably would have not read the same book or have the same feeling towards it depicts that their personalities—similar or not—can still generate different interpretations. Even the title of the book itself can be considered characteristics that Elizabeth and Mr. Darcy both possess, which caused them to make erratic conclusions about each others’ personality. The above statement from Elizabeth depicts that the novel primarily focuses on the theme of misunderstandings, false impressions, and lapses in judgment. Thoroughly reviewing the whole context of the story, the diverse personalities of the characters are what made it possible to provide the picture of the lifestyle of English people in the 19th century. Each character is provided a characteristic that is distinct to other characters. Elizabeth Bennett, an interesting character indeed, possesses traits which are very much different from her sisters. Here is one of her statements to Darcy included in Chapter 19 where she rejects him the first time he proposed to marry her and considered to be one of the pivotal turns in the story which caused the change in both Elizabeth and Darcy’s character: I have no pretension whatever to that kind of elegance which consists in tormenting a respectable man. . . I thank you again and again for the honor you have done me in your proposals, but to accept them is absolutely impossible. . . Do not consider me now as an elegant female, intending to plague you, but as a rational creature, speaking the truth from her heart (p. 97). Elizabeth Bennett’s character speaks much of a strong personality which is extremely opinionated and bold. Unlike her younger sisters, she does not allow social status and wealth to interfere with her standards for love. However, in her statement, prejudices toward Darcy are evident for she has already judged him without knowing him well first. However, at the end of the story, she regrets having misjudged the man upon knowing the real Fitzwilliam Darcy. This theme of wrong first impression is very common in the personality of Elizabeth Bennet as she always seem to misjudge a man’s intent such as that of Darcy and Mr. Wickham. On the other hand, Darcy’s character also reveals how wrong he was on his first impression towards Elizabeth. His statement where she declared Elizabeth as tolerable but not beautiful enough to interest him because of her poor social status discloses how proud he was to avoid being acquainted with such a woman (p. 9). Similarly, he took back his word when he found out how interesting and intelligent Elizabeth was which led him to confess his feelings and offer a marriage proposal. Unfortunately, his first proposal was rejected. Upon the end of the novel, it is reasonable to conclude that Elizabeth Bennett and Fitzwilliam Darcy actually have similar characteristics which can be considered ironic. Both are intelligent, witty, opinionated, and proud. There are also instances when they have exposed acts of prejudices towards some characters in the story, primarily themselves. Elizabeth deemed Darcy to be an extremely arrogant and proud man when she accidentally heard him say that he was not interested in her due to her poor status in the society. She thought him to be a spoiled wealthy man who is unsociable and selfish. In return, Darcy also showed his prejudices towards her by thinking that she was not right for him because she belonged to the lower class part of the society. Hence, the situation indicates how their impulsive and superficial judgments of each other led them to take back their words and eradicate their pride and prejudices towards each other. They gradually transformed into humble beings who were capable of admitting and accepting their shortcomings. Thus, two people, even with similar characteristics may not have similar outputs and can still be regarded contradictory in terms of beliefs. Like the characters in the story, all have distinct personalities which enabled them to decide the way they did. If Elizabeth did not hastily judged Darcy in the first place which led her into rejecting his first marriage proposal, Darcy would not have humbled himself into further pursuing Elizabeth despite her initial rejection. He would not have rescued her family from social disgrace and reveal his true nature. Simply put, Elizabeth would not have change her opinion about Darcy and most probably reject him still. She would not have fallen in love with him and change her ways of being filled with prejudices. The following scenarios created a huge impact in the maturity and development of the characters in the story which proves that the transformation is indeed dependent on the characters’ actions and decisions. Upon understanding the difference between the main characters’ personalities, it is important to note that the focus of Darcy is to win Elizabeth’ heart to marry her. It is all about marriage from the start of the novel until the end. Austen made it really clear for women in the 19th century how big an issue it was to find someone rich and reputable to marry. Elizabeth’s mother had seemed to push them into marrying by taking them to social balls where rich men were most likely to come and select a wife. Conclusion Clearly, the arguments stated above identify the concept that Elizabeth and Darcy’s character transformation would not have been possible without their mistakes and initial false impressions of each other. This validates the fact that their development as individuals is highly rooted from their decisions and hasty judgments—or rather their own pride and prejudices. In addition, Austen’s ability to inculcate the stereotypes on the characters produced an image of the status of marriage and courtship in the 19th century. It becomes clear to the readers that there was too much consciousness and pressure on the physical attributes and reputations of women than in men. Men were more highly regarded than women as women only seem to serve as partners to men in marriage. The fact that there were balls where men can choose the women they want to marry is already an indication of the restraints that society puts on women. They are merely intended for domestic purposes only.

Business Research Project Essay

Serenity Stay Long Term Care is a Specialty Hospital located in Memphis, Tennessee. The company is a 50 bed facility that caters to patients on ventilators, patients needing physical therapy, and patients needing wound care. The facility has been losing a lot of good Register Nursing (R.N.) personnel and Human Resource thinks that it is because of the long 12 hours days required to work. To provide outstanding care to our patients Serenity Stay must find a way to keep good R.N. personnel. Serenity Stay Long Term Care Hospital and Human Resources should focus on the following research question, is working 12 hours’ worth the risk, because it is overworking the nursing staff? Or should management look at changing the hours to benefit staff needs, which could possibly reduce a drop in loss of staff? The first thing we will look at is to see if o12 hour shift are causing our nursing staff personnel to be overworking nurses at Serenity Stay is causing a drop in employment. Secondly we will look at is if working the 12 hours shift is not the cause of loss of nursing personnel. Team A plans to test weather keeping a 12 hour shift or going back to an 8 hour shift will help keep the nurses happy. We will conduct surveys, talk with other facilities that are experiencing the same issues, and talk with the staff involved. If working 12 hours shifts appear to be the problem, then we could look at going back to 8 hour shifts, Townsend, T. (2013). Are twelve hour shifts safe? Retrieved fromhttp://www.american nurse today

General Theory Of Crime And Delinquency - 919 Words

General Theory of Crime and Delinquency Many theories exist including biological, psychological, and sociological theories that have been proposed by many criminologists in the criminal justice field and have been closely studied by people (Agnew, Cullen, Wilcox, 2004). Most theories are proposed at the micro level meaning it tries to explain the criminal behavior of individuals and some are proposed at the macro level which tries to explain the crime rates in social groups, meaning micro focuses on individuals and macro focuses on groups (Agnew et al., 2004). When something gets integrated it means something is being mixed together and may form one idea when those items get put together. Messner heavily discusses integrated theories which he describes as being theories that are integrated or mixed to formulate relationships that list different variables from different theories (Krohn, Liska, Messner, 1989). The integrated theory seeks to describe the relationships between differ ent theories and integrating them into one by gathering all the facts and information from several theories with different strategies being used to integrate theories. (Krohn et al., 1989). General theory of crime and delinquency focuses on how certain risk factors have an effect on crime, answers why criminals offend, describes how crime occurs when constraints are low and when motivation from crime is high and how certain life domains have reciprocal effects. One of the most leadingShow MoreRelatedDifference Between Integrated Theory And Holistic Theory1200 Words   |  5 PagesAn integrated theory merges concepts, but it does not attempt to explain all criminal behavior from different concepts or assumptions. The difference between integrated theory and holistic theory is it does not attempt to explain all criminal behavior, but a holistic (general) theory of crime attempts to explain all forms of criminal behavior through a single approach.There are four examples of a holistic (general) theory of crime John Braithwaite’s theory of crime shaming and reintegration, GottfredsonRead MoreThe Theory And Social Control Theory1106 Words   |  5 Pagesself-contr ol perspective on crime and social control perspective on juvenile delinquency. In his groundbreaking work, Causes of Delinquency, he argued out that an explanation for delinquency can be achieved by absence of social bonds. He also stated that delinquency could be prevented by social attachments, acceptance of social norms, recognizing the moral validity of law and involvement in conventional activities. In his other work with Michael R. Gottfredson, they defined crime as fraudulent or forcefulRead MoreGeneral Strain Theory And Its Effects On Adolescent Delinquency913 Words   |  4 Pages There are many ways in which general strain theory can be implemented in policy. Programs created to reduce delinquency and crime must be focused on the negative emotions, behavior and actions of the individual, and relationships developed through interaction. A family based program is a program that could be implemented. The idea behind a family oriented program would be designed to address family bond and communication between the parents and children. Studies done in the past support the notionRead MoreSocial Bonding Theory875 Words   |  4 PagesThis paper is going to highlight the social bonding theory. Control theorist Travis Hirsch i’s believes the cause of delinquency is based on the idea that people have innate desire to commit crime ( Griswold, and , Roberts, Wiatrowski 1981) .basically no matter how much one prevent crime, someone is bound to commit crime. According to social bond there are four factors that can determine rather an individual is going to de viate from societal norm; Attachment, Commitment, Involvement, and BeliefRead MoreThe General Strain Theory Of Social Psychology1647 Words   |  7 PagesIntroduction The general strain theory has developed into among the greatest crime theories of social psychology with a fairly developed research body. General Strain Theory is thought to be a strong philosophy, and has gathered a lot of experimental confirmation, and has additionally extended its essential degree by offering clarifications of wonders outside of criminal conduct. There are diverse negative relationships with strain or stress that result in negative emotions along with encouragingRead MoreThe Revival of the Strain Theory Essay1272 Words   |  6 Pagesconstantly looking for explanations for criminal patterns and crime rates among juveniles. They have presented many theories to serve as such explanations with strain theory being one of them; however, like many other theories, strain theory was pushed aside decades ago. It was not until recently that this theory was given new life by criminologist, Robert Agnew. Robert Agnew introduced this new development as the general strain th eory. GST was the first supposition that was not tied to social classRead MoreHolding Parents Responsible for the Anti-Social and Criminal Behaviour of their Children1620 Words   |  7 Pagesinvestigated by researchers such as the Committee for Investigating the Causes of the Alarming Increase of Juvenile Delinquency in the Metropolis in 1816, which will be compared to modern theorists such as Loeber and Dishon (1983) and Smith and Stern (1997). Another area to be considered within the historical context of holding parents responsible will be the idea that crime runs in families and so if a child is exposed to criminal activity when growing up, they will turn to criminalRead MoreStrain Theory And Its Impact On Society Essay1641 Words   |  7 PagesWithin the social science field, strain theory has been expanded and advanced by many theorists over the last century. Created by Emile Durkheim in a study surrounding suicide, it quickly adapted to other areas of criminology and sociology. Strain theory can explain many forms of crimes, it cannot account for all forms of crime and deviant behaviour within society. Strain is prevalent throughout many forms of societal life, but not all can be linked to the crimes of which are committed by those withinRead MoreThe Pattern Of Juvenile Delinquency Is Strain Theory1156 Words   |  5 Pages Another relevant theory in regards to the pattern of juvenile delinquency is Strain Theory. In 1938, Robert Merton developed the theory of Strain to describe how social structures within society may pressure citizens (low socioeconomic status) to commit crimes. Merton felt that too much pressure to achieve goals, such as financial well-being, led to behaviors such as selling drugs. Merton’s theory relates to juvenile delinquency in that adolescents might experience overwhelming stress or pressureRead More Adolescence and Juvenile Delinquency Essay1644 Words   |  7 Pagesthe term juvenile delinquency is defined a number of ways. Mosbys Medical Nursing, and Allied Health Dictionary summed up juvenile delinquency best with this definition; resistant antisocial, illegal, or criminal behavior by children or adolescents to the degree that it cannot be controlled or corrected by the parents, endangers others in the community, and becomes the concern of a law enforcement agency(1994). I found that most theories about what causes delinquency in children and